Items will be sent out within 3to5 business days. Sets will be shipped priority mail in the US. Single hooks will be shipped 1st class. International orders will be sent U.S. Postal. They will have a confirmation number on them which I keep record of in case items are lost. When shipping overseas I am not responsible for custom fees that is up to the buyer. Also I will only do refunds if the item is damaged in shipping. Buyer is responsible for mailing items back to me for a refund.
I accept paypal and major credit cards plus esty gift cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds are available if customer is unhappy or product is damaged in shipping.Each order comes with a tracking number and if item is lost in shipping a claim will be put in and a replacement sent out.
I want my customers to be happy and start crocheting again. It has become a lost art. Teach it to your little ones..