I generally try to ship within 24 hours of payment.
PayPal is preferred. PayPal ID: firstname.lastname@example.org.
Returns & exchanges
In the unfortunate event that you are unhappy with your item in any way I am always willing to work with you to arrive at a satisfactory outcome. Please contact me immediately via email or phone.
Hermann's Attic is a one-man operation. I am not a multi-million dollar company. My sales are offered as a hobby, in-between my regular job. I will always strive to offer personal service. I will make every effort to securely pack and ship your item within 24-48 hours. However, there are occasions where packing and shipping may take up to one week from the time of sale. Such delays may occur with large, difficult to pack items or on the occasions that I am called out of town by my full-time employer. If your package is delayed I will make every effort to inform you of the reasons for the delay and I will offer a shipping discount if the situation warrants. All I ask in return is for your courtesy and understanding.
Also, please be aware that the items I'm selling are often quite old and well used. Condition ratings on such items are entirely subjective. As the saying goes, "one man's trash is another man's treasure". I make every effort to be thorough in my descriptions. However, I am not an expert authority on the condition rating of antiques and collectibles. I just call 'em as I see 'em, from a layman's point of view. I strongly urge you to study the hi-res photos prior to purchase and please ask any questions that you may have regarding function or condition. I would be happy to accommodate any special requests that you may have, to include photographing any item from any angle. All you have to do is ask!