I will do my very best to ship your item out within 3 USPS business days (Mon-Sat) of your cleared payment.
I ship via USPS (the United States Postal Service, aka "The Post Office).
I've listed the most economical shipping option for each item. I don't charge you for mailing supplies or handling fees. Your shipping fee is the EXACT amount set by the USPS. I will combine shipping upon request, or where applicable.
I insist on including USPS tracking service for every shipment. I also include USPS insurance when shipping fragile items. Adding tracking and/or insurance adds a few dollars to the shipping cost, but protects the interests of both buyer and seller.
I encourage you to contact me with any questions regarding my shipping policies.
Payment is required within 7 days of your order. I accept most major credit/debit cards, Paypal payments and Etsy gift cards.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
VINTAGE ITEMS ARE REFUNDABLE. The vintage items in my shop are pre-owned and may exhibit some wear. I try to describe each item and it's condition accurately. These are not brand-new items, so please don't expect them to arrive in brand new, fresh-out-of-the box condition.
IN-STOCK HANDMADE ITEMS are REFUNDABLE.
MADE TO ORDER and CUSTOM ORDER handmade items ARE NON-REFUNDABLE. They are clearly marked "Made to Order"in the product description. I do not make these items until you order them. They may vary slightly from the sample photos shown. I do my best to match the fabric/colors to the original, but slight variations may occur.
REFUNDABLE ITEMS can be returned, as long as these conditions are met: - they are returned in the exact condition you received them in. Please don't wear or use the item first. - the item is shipped back to me within 14 days of purchase - buyer pays the cost of return shipping AND includes shipping insurance plus a tracking # (I suggest USPS priority flat rate shipping for returns - they will insure your item for up to $50 and track it) Once I receive your return (and you've satisfied all return requirements), I will immediately issue a refund.