Orders are shipped via USPS to the address provided by PayPal unless otherwise noted. Please allow up to 7 business days for all readings (I do not work on readings over the weekend but on occasion will do so for customer satisfaction) to be sent to you electronically. For handmade goods allow 3-5 business days and please be patient if you are ordering internationally, these orders will on average take 3 weeks. Most U.S. items over $20 will receive a tracking number (please request one if you are concerned about the tracking). International orders: * shipping costs vary from country to country. If the shipping is higher than my estimated amount I will contact you for additional payment via Etsy conversations. *I am not held accountable for any customs policies/additional costs of international orders. If you cannot pay customs and your order is sent back to me you will not receive a refund for the shipping costs only for the product itself. *Wrong addresses will have to pay for additional shipment if item comes back *Digestible items cannot be returned/refunded, sorry!
Please feel free to contact via etsy messaging if you have any concerns for any reason and KristasAngels will help you as much as humanly possible.
Accepted payment methods are PayPal and Credit Card. Cancellations must be made within 24 hours.
Returns & exchanges
Only applies to handmade goods: Please notify within 7 days if you are not satisfied with your *handmade* item and you will receive exchange or refund for an undamaged order. You will receive the refund or exchange after the product has been returned/received to return address in mint condition. It will be refunded minus 10% from the price of the item. This fee will cover- handling fees, Etsy fees and Paypal fees. **Cancellations must be made within 24 hours of placing your order *An exchange would be made only once for each order, these can take around 2-6 weeks to process from the moment your returned parcel is received. We do not cover exchange shipping fees. *If you are concerned about your order, please contact me via Etsy so we can clear it up because bad reviews can hurt my business! Thanks so much :) :) xo (After readings have been completed via email or voice recording and emailed to you, refunds are not allowed. If you are not satisfied please contact the seller directly. Also, due to the economic climate, we are also open to trades!)
*Clearance items are final sale
BY LAW: readings are solely for entertainment purposes only. In the case of a serious medical condition, please consult a qualified physician. By booking a reading you agree to not hold Kristasangels.etsy.com, Krista Raisa nor any constituents accountable for any liabilities or losses that may occur before,during or after a reading. Thank you! :)
Digestible items are NOT FDA approved and do not prevent, cure nor diagnose any illness. Please see a qualified physician or doctor in the case of a medical condition.
*Healing crystal meanings are spiritual supports to healing and are not prescriptions or healthcare information.