Items are shipped within 1 business day of cleared payment.
WITHIN AUSTRALIA: Delivery will be via Australia Post and takes approximately 5-8 business days.
INTERNATIONAL: International deliveries are via Australia Post and usually take 14-21 business days, depending on the country.
PLEASE NOTE: Buyers are responsible for all fees associated with shipping to your country. Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country and for which the buyer is solely responsible.
Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot collect these or warn you about them in advance. When customs clearance procedures are required, it can cause delays beyond my original delivery estimates. All international orders will have full value declared on customs forms.
Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want all my customers to be happy. if you change your mind, you may return the item in its original packaging (if possible) for a refund of the purchase price, but not postage costs.
If you believe the item to be faulty, please contact me to discuss.