I usually ship via USPS, or Fedex. Expediting is available, please convo me for details! Free replacement of a broken glass if notified within 2 business days of receiving order. International shipping is not guaranteed. Delays or damage can occur due to customs and are out of my control. It's the customer's duty and responsibility to pay customs charges if applicable. FOB- Syracuse, NY
I accept Credit card, Paypal, money order and checks. Payment is expected at the time of purchase.
Returns & exchanges
Returns are available if I make a mistake, if your order arrives as requested, no returns accepted.
FAQ's: *TURNAROUND TIME: Please check the current turnaround time, which is listing in my 'Shop Announcement' on the front page of my shop (below my banner), before ordering!
*READY TO SHIP: Ready to ship items will ship within 1 business day of purchase. These will only ship on time if no other personalizations have been requested. This is a limited time offer!
*DISCOUNTS: We are currently not offering any specials or coupons. Non-Rush orders of 20 or more glasses may qualify for a quantity discount. For a bulk quote please contact me with a detailed description of your request and your shipping zip code.
*RUSH ORDERS: We are often able to accommodate rush orders for an additional fee. If you need your order rushed to you, contact me me with a detailed description of your request, your "Need by" date and your shipping zip code. In the unlikely even that a glass breaks during transit on a rush order, please contact us immediately for a replacement. We provide regular ground shipping on replacements but can usually offer overnight shipping for an additional cost.
*MATERIALS: We use high quality glassware and flasks for our vinyl and etched products. The vinyl we use is a high quality, outdoor rated sign vinyl. The vinyl will last for years but we recommend hand washing to preserve. We offer professionally sand blasted products that can be found in the Etched section of our shop.
*SHIRTS: We offer vneck and crew neck ladies shirts only at this time but special requests can be ordered at an additional fee/wait time. Contact us for pricing on special request shirts.
*SIZE OF GLASSES: Here are the sizes for each type of glass that we offer! Wine Glasses- 18.5oz Flutes- 10.5oz Beer mugs- 15oz Pilsner- 19oz Mason Jars- 12oz Pint glasses- 16oz Acrylic Tumblers- 16oz Rocks - 10.5oz Stemless- 21oz Shot glasses- 2oz