Please note that there is no shipping charge for this item as it is a PDF file and can be immediately downloaded once purchased.
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Thank you for taking a look! XoXo
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Returns & exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If an item must be returned customers are responsible for both the original and return shipping fee.
Your refund will only be issued ONCE the product has been received by Hooked On Tilly.
Patterns are non refundable.
CUSTOM ORDERS: if you see any product you like and wish to make it larger, smaller, etc. or would like a different Color of your choice please feel free to contact us via message through Etsy or email at email@example.com