This listing includes this 4'3" feet tall brown metal easel with a 23" base to hold your sign, painting, chalkboard, or other art piece. This easel will beautifully display your small to medium sized home or wedding signs. Choose from two display heights, 20" and 35", whichever you prefer for your sign. This easel can display an item with a depth up to 3.5".
*Always display your easel and sign on a flat surface in an area protected from the wind. Even a heavy mirror or framed canvas can be blown over by wind if displayed at certain angles.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Our signage is of the highest quality and has been featured in over 21 top wedding blog features, New York's Westchester Wedding Magazine and Today's Bride Annual 2015 issue! Copy/paste our main page links into your browser to see these features! To view our complete portfolio, visit http://www.pinterest.com/beecurious/.
Your item will ship via FedEx or USPS and will be fully insured against damage.
If you request your package be sent to a different address than the one on your order, we cannot be responsible if it goes to the original address. We have no way of changing the address once the order is placed and with the amount of orders we process, there's no way for us to document order changes in our system.
Please keep in mind many of our products are very large and therefore calculated by dimensional weight. The shipping price calculated for your order is the actual cost of packaging and shipping- no hidden charges apply.
Shipping fees are for Continental US only. If you live in Alaska or Hawaii you will need to contact us for a quote. Please do not order until you have informed us you are outside the continental US so we can accurately calculate your shipping cost.
Credit cards and paypal are accepted and your design preview will not be created until full payment is received. If paying via echeck, keep in mind it will take 3-5 days to clear.
Returns & exchanges
We take great pride in every product we paint and hope that you love it as much as we do. There are no refunds on custom orders, with the exception of damaged goods, which are fully insured. We do everything we can to insure that your products will arrive safely without damage and our packing system is in accordance with the recommendations of reputable delivery companies.
In the rare event your item arrives damaged, we will recreate your board or refund your purchase once the claim has been filed and paid. Refunds will not be given until the damage investigation is complete. You must cooperate with the damage investigation process, including saving packaging materials, damaged goods, and taking any requested pictures of the damaged product for insurance purposes. Never throw damaged products or packaging materials away. If you choose not to cooperate with this process, we cannot offer a refund.
Refunds on items sold without custom lettering will be given in full if you are not satisfied with your purchase. Refund must be requested within 7 days of receiving your item and shipped back in the same condition as purchased in within 2 weeks for wedding/event orders and 1 week for non-event related orders.
Cancellations: If we have already created a (digital) custom design and you decide to cancel all or part of your order, we will need to charge a $20 design fee. If you decide to cancel any items purchased before painting or being shipped, we can issue a refund but will need to charge a re-stocking fee of $20.
RUSH ORDERS, SEATING CHART MIRRORS or GLASS: On time sensitive orders there may not be enough time to recreate your mirror or glass should it arrive damaged. We recommend ordering your mirror or glass no later than one month prior so it arrives no later than two weeks in advance. If you don't approve your preview or give us the information we need to create your sign in time, we cannot be held responsible for the item arriving too late to replace. Should you order within 2 weeks of your event date a replacement will be out of the question if breakage occurs.
Should a mirror or glass product need to be replaced, we will offer to replace it with a comparable item. We do not stock large quantities of identical mirrors, so the chances of us replacing your mirror with the exact same piece are slim.
We aim for beauty rather than perfection. Our products are a work of art and although we are highly detailed and use a critical eye, small imperfections are expected and embraced in the art of hand painting and lettering, as well as with vintage or antique pieces. Our pieces are not computer generated, which is what makes them so unique! If you are looking for perfection, we recommend purchasing a computer generated print or a sticker.
THE DESIGN PROCESS- Each custom order starts with a conversation about your style and content. We will create a design preview based on your design requests and any inspiration pics you send. The first two design changes are included in the purchase price. If you require additional changes, there will be a reformatting fee of $10 per additional change which can be paid directly into our paypal account. We will not paint your board until you have given final approval.
EXCESSIVE OR REDUCED TEXT- If you have an unusual amount of text, additional fees may apply. If you have just a title or small amount of text, discounts may apply. Convo for quote.
CHALKBOARD CALENDARS/CHORE CHARTS- To prevent staining we recommend using regular chalk or chalk cartridge pencils, found here. http://www.amazon.com/Dritz-Quilting-Chalk-Cartridge-Set/dp/B001UAJ7C6 Please do not clean your calendar or chore chart by rubbing harshly. To prevent fading, cleaning inside the lines with water or a dab of soap will keep your board looking new for many years. We cannot be responsible for staining issues if you use chalk "pens" or "bistro pens". They may or may not stain your board, depending on the brand you use.
We will do our very best to ship your order within 2-3 weeks of your design approval, however we are not able to guarantee that deadline as wedding/event deadlines are prioritized over calendar deadlines. If your calendar is a gift and needed by a particular date, please let us know when ordering. Thank you for understanding!
COMMISSIONING OF LARGE PROJECTS We love to do on-site painting at your location and travel expenses will apply. Convo to request commissioning of a large project.