Q: When will my purchased item be posted? A: We promise to ship purchased items the day after the purchased date.
Q: How long will it take for me to receive my item? A: If the destination is within Hong Kong: around 2-4 working days after the item is posted. If the destination is outside Hong Kong: around 5-10 working days after the item is posted.
Q: Will I be able to track my order? A: Yes. Items will be sent by Hong Kong registered post and buyers will be able to track their orders on either the Etsy order page or Hong Kong Post website.
Return and Refund: Unfortunately, we do not accept returns or refund unless the item arrives to customer in damaged condition. However, our aim is to provide customers the best shopping experience and are always happy to assist. Just drop us a message on Etsy and we always reply within 2 hours!