All items in the shop are ready and will be shipped to you 1 - 3 days following payment.
I will only use your shipping and billing address, and contact information To communicate with you about your order To fulfill your order For legal reasons (like paying taxes) Please give a correct and secure address for me to ship to.
You'll receive the with the Tracking number from Etsy once your order has been shipped.
- Estimated shipping times -
North America: 14-20 business days Europe: 10-14 business days Australia, New Zealand and Oceania: 15-28 business days Asia Pacific: 15-28 business days Latin America and the Caribbean: 14-20 business days North Africa and the Middle East: 14-20 business days Sub-Saharan Africa: 15-28 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Accepted payments: - PayPal. Here is the instruction for purchase on Etsy via PayPal: http://www.etsy.com/help/article/339 - Credit card. You can use your credit card to make a payment through PayPal, even you haven't a PayPal account. Follow this instruction: http://www.etsy.com/help/article/361
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
In special cases returns can be accepted with previous discussion with me and agreement. In these cases a full refund minus shipping cost will be sent to your Paypal account once the item is received back. The shipping cost and Commission financial company of my account (20%) is non refundable. Thank you!
All items are vintage and thus unique! All things in HomeVolia are carefully inspected and I give full information about their condition and you can be sure get identical items shown in the photos. I do my best to give full and correct information as detailed as possible.
If you have any question - please send me a message BEFORE you place an order!
Thank you for your time to finish reading all above!