All package will be shipped via USPS first-class mail or priority mail depended on which one is cheaper. The shipping charge will be combined if you buy more than one items. For USA buyer, the total shipping charge will be $4.00 if the package is less than 4oz.
Please contact me if you don’t get your package in 30 days so that I will file claim to track the package. If the tracking records show 'Delivered', that means delivered. It's not lost. That's how USPS distinguishes delivered and lost.
The money will be refunded 60 days after purchase if the package gets lost. The shipping charge will not be refunded. It's also your responsibility to ask and pay for a more secure mailing method if you can't take the lost. Sorry, that’s something out of my control so that we both take some lost.
Please let me know if you are willing to pay for more secure way to ship your package.
Shipping to other countries take different times to arrive depended on country, normally 10-20 days. However, some countries are very slow. So, be patient.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We are confident that every item is as described. If there is a problem with your purchase, you must email us within 3 days upon receiving the item/s to tell us of the problem. For return item, you are responsible for return shipping charges.
All order with special design or large quantity order are not refundable because it's special design for you. I can't sell it to someone else. And, I am a small seller. I can't sell such large quantity to other buyers if you return your large order. Please make sure if you really want to do it before you place the order.