Little Lozenge CONNECTORS for jewelry making & decor / Laser cut wood / Jewelry connectors / Necklace connectors / Jewelry supplies / Best

Yes, we do accept custom orders! With great pleasure! All you need is to send us detailed information about what you would like to get in result: - jpg example (vector file if you have) - detailed size information - quantity *laser cut equipment works only with vector files. In any custom order vector file is required. If you don't have vector file of you project, we can create it for additional payment. The price for vector file creating depends on its complexity. Convo us any time to discuss your project!

Every item can be cut out in any size that is suitable for your idea. If you would like some item to be cut out in your own size, be free to convo us any time. Just let us know the link of interested item and size you would like it to be. *when size changes, the price changes as well. Be free to convo us any time to discuss your project! Here the approx size compare table: 10 mm - 0.4" 20 mm - 0.79" 30 mm - 1.18" 40 mm - 1.57" 1" = 25.4 mm

Yes, here are the coupon codes we offer: Orders worth $50 or more will get 10% discount, coupon code (10DISCOUNT) . Orders worth $100 or more will get 15% discount, coupon code (15DISCOUNT) Orders worth $150 or more will get 20% discount, coupon code (20DISCOUNT) Orders worth $200 or more will get 25% discount, coupon code (25DISCOUNT)

We use high quality plywood, birch and cedar. It depends on what items we create. For example: birch and cedar are perfect for boxes and not ornamental items - jewelry blanks, wood pendants. Birch and cedar have soft structure and not suitable for lacy details. As for ornamental items the best is plywood. Its structure is strong what is important when you work with lacy wood.

Orders are shipped in 3-5 business days after payment by Russain post from Novosibirsk, Russia to the address listed in your profile. DUE TO HIGH SEASON THE TIMELINES ARE VERY APPROXIMATE. PLEASE TAKE IT INTO ACCOUNT WHEN ORDER. • Delivery to USA normally takes 18-25 days (depends on the state). • Delivery to Canada, Australia and New Zealand normally takes 18-30 days. • Delivery to Europe normally takes 14-25 days. • Delivery to Japan, Korea, Taiwan takes approx 18-30 days. • Delivery to China, Singapore normally takes 15-28 days. • Delivery to Latin America normally takes 15-28 days. *Please note shipping time may vary depending on your location and customs processing. During high season and sale, delivery might take longer.

When order marked as Shipped, you will see the tracking number in your order details. By clicking on this tracking number you will be able to watch delivery process and see all the information where package is. You also get an email, and message from us with tracking number information. Additionally you may use this link from official Russian post website to track your order: https://www.pochta.ru/ru/tracking

It is the customer’s responsibility to check goods on arrival to ensure no breakages have occurred in transit. Any breakages must be reported immediately - the same or next working day after arrival. We do our best to pack safely the items and use high quality craft boxes for this. *Please note DosheEcoDecorCharms is not responsible for any breakages that occur once the item was used.

If you haven’t received your order within the stated timelines, please let us know about it. We will send investigation request to the shipping courier - Russian post. The investigation time can take 4 - 8 weeks. As soon as we receive any information from them, we will contact you. When the courier confirms that the item was lost, we will refund a full cost of your order including shipping costs.