• Please be sure your address is current. I will ship to the address on file with PayPal or Etsy, unless you contact me and tell me otherwise.
• Items will ship within 1-2 days of completed order. (Please note that orders placed on Friday evening may not ship until the following Monday.)
• I ship via USPS First Class Mail. Shipping upgrades are available at cost to buyer; please ask before placing an order.
• Buying a gift? I am happy to ship directly to the recipient an include a note upon request.
• Insurance is NOT included in the shipping charge. If you wish to add it, please let me know before you pay so I can send an adjusted invoice. [PLEASE NOTE: While I have had no problems with shipments arriving safely, adding insurance is never a bad idea. I am not responsible for items that get lost in the mail.]
• If the amount you are charged for shipping turns out to be more than is necessary to cover the actual costs + a reasonable handling fee, I will refund the difference.
• I accept PayPal and Etsy Payments.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
• I really do make sure that I have given an accurate representation of items in the photos. If an item doesn't meet your expectations, please convo me and let me know as soon as possible. I like to think we can work something out.
• It can be hard to purchase items online. In the case of items purchased to see color or weight, I will refund the cost of the item only, within 14 days of purchase. I must receive the returned item in the same condition it was sent. (Return shipping is also at the expense of the buyer.)
• If an items breaks, I am happy to refund the purchase price within 6 months if repairs are not wanted or possible. Beyond 6 months of the purchase date, repairs will be made to the item.
• Please do leave feedback. It's always nice to hear from customers!
• I do not gift-wrap. I can add simple touches such as ribbon and a special message tag upon request. Please send me a convo or leave a message at checkout with your request.
• COUPON - It is the responsibility of the buyer to present the coupon code at the time of order. No prices adjustments after completed order, please.
• Custom orders – I may on occasion accept a request for a custom-made item, but I typically do not take custom orders; selling on Etsy is a hobby for me, and there just simply isn't time enough in the day. It never hurts to ask though!