We ship all orders during the weekdays only. Excluding holidays and weekends. Once we receive an order we will try to ship your order as soon as possible but due to high demand of our products through the year our processing time for orders is 2-5 business days.
All the orders are shipped via first class mail with signature confirmation.
All international customers your orders will ship via first class mail unless you notify us. We are not responsible for any duties, customs or other miscellaneous charges. WE ARE ABLE TO CUSTOMISE THE DESCRIPTIONS ON INTERNATIONAL ORDERS. Please contact us if you wish to have that done.
We accept paypal.
Returns & exchanges
Refund and Exchanges
Shop with confidence we guarantee our products. We will work with you to resolve any issue that you have promptly. Please notify us with in 7 days of purchase. All cut chains sales are final. All pulled/cut bead strands sales are final. All “AS IS”, clearance and custom items sales are final. All the items that are being returned should be in the condition in which they were shipped. We will issue a refund minus the shipping cost and 10% restocking fee. Please use a padded envelope and package the items carefully when you return any item.
We can not issue refunds on broken or damaged items.
Please be aware that when you shop with us you agree to all of the terms above.
Since are the manufacturers of all our products we are able to do custom orders as well as bulk quantity orders. Our timeline for or bulk order is 3 weeks. We will have it made in INDIA in our factory for you and only charge you domestic shipping since are located in the San Francisco bay area do all our shipping from here.
All electroplated items listed on our store have a copper layer and then layered with 24k gold plating.