Your files will be available to download once payment is confirmed. Here's how.
I accept credit cards, Etsy gift cards, and PayPal only. I do not accept eChecks. Once you have purchased an item, the sale is final. I only begin work on new orders (for physical items) once a payment for that purchase clears.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
ALL SALES FINAL from this shop. I only offer digital items (which cannot be returned in full because of the nature of the item) & personalized/customized items (which are made to the buyer's specifications) and therefore cannot offer refunds on any purchases. If there is a problem with any part of your order, please contact me as soon as possible so we can see if there is a way to fix it.
To access your digital PDF patterns:
Computer:: Click "You" in the upper right corner > Click Purchases and Reviews > Click the orange button on the right that says "Download files", which can be found next to the pattern you're trying to download.
Phone/Tablet:: Tap "You" in the upper right corner > Tap Purchases and Reviews > Tap on the purchase you want to download > tap on the "download files" link right next to your order number OR scroll to the bottom of the purchase and tap the gray "download files" button.