POLICY: Here at Little Vietnam we believe in fair post and packaging costs. We do not charge for packaging at all, and the price you pay for postage will not be a penny more than the cost to us at the post office. All items will be shipped within 48hrs of purchase.
DELIVERY TIMES: Delivery is registered and takes approximately 5-10 business days to the UK, Europe and Australia. Customers in the USA should expect delivery times of 7-14 business days. Delivery to Canada 12-18 business days.
REGISTERED POST: All post is registered signed for. You will be given a 13 digit character reference for tracking within Vietnam via the VNpost website, and latterly with your national carrier (if they offer this service). And you will have to sign for delivery.
Payment methods accepted: Direct Checkout and Paypal
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
No quibble refund policy for any lost or faulty items.
Wholesale options also available, please contact us.