Shipping costs on multiple orders are automatically combined by the system based on the total weight of the items and the destination. If you add several items to your cart at once, the system will calculate the total shipping costs and you'll automatically get combined shipping.
Orders are dispatched within 1 to 3 days (I usually ship the next day), using standard post to keep the shipping low. No tracking. *
Estimated delivery time outside the EU is between 8 to 15 working days depending on the location, sometimes it can take longer: please be patient, I have no control over the package in transit and there's nothing I can do to speed up delivery.
*TRACKING: If you'd like tracking on your order all you need to do is buy the 'shipping upgrade' listing ( link below). On multiple orders, only add the shipping upgrade listing ONCE (you don't need to purchase it for each item you buy). You don't need to purchase the upgrade if your order is $ 50+, I'll automatically ship registered mail with a tracking number.
***MULTIPLE ORDERS: as the shipping costs from Spain are based on the weight of the package and they tend to jump up considerably over 100 grams, I MIGHT have to ship some of the items separately to stay within the shipping costs you paid, whereas in most cases it will be possible to ship the items together: I'll let you know if the items have been shipped separately. This is due to the fact that it's not easy to calculate the exact shipping costs automatically and sometimes the total weight of the items exceeds the price range paid by the buyer.
Wherever possible I will use recycled packaging as an Eco friendly measure. :)
Payment can be made with either Paypal, credit card, or Etsy Gift Card. The shipping cost is automatically combined by the system based on the total weight of the items and the destination. If you buy more than one item the system will calculate the total shipping costs by discounting the shipping on multiple purchases. So if you'd like to buy several items, make sure to add them to your cart at once.
Returns & exchanges
If you are not happy with your purchase, please contact me and let me know about it before leaving feedback. You will be kindly invited to send the item back to me as soon as possible in the original condition and I'll give you a refund when I receive it, minus the shipping expenses. If an item arrives damaged please take a photo of it and convo me.
Lost packages: If after 28 working days a parcel has still not arrived I will issue a full refund.
If you have specific needs don't hesitate to get in touch and I'll be happy to see what I can do. Feel free to contact me iof you're looking for a piece in a specific colour, shape, size, that you haven't found in my listings. However, please note that I don't reserve pieces in specific colours, shape, size etc. before finding them.