- - - - - - Standard Shipping - - - - - - - - - - Standard shipping normally takes about 15 to 30 business days to arrive the United States, Canada, United Kingdom, Australia and usually takes over 30 business days to other countries. It ultimately depends on the courier service companies.
- - - - - - Express Shipping - - - - - - - - - - EMS or DHL, which is express shipping, usually takes about 3 - 9 business days to arrive. It also needs your phone number for the delivery. NOTE: DHL does NOT ship to P.O. Box address or remote address.
- - - - - - Tax & Duties - - - - - - - - - - Please keep in mind that any customs fees or tax imposed by customs for an order are separate from the shipping charges, and are responsibility of the buyer. If a package is returned because you refuse to pay tax & duties,I´m sorry but i can´t refund any money.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Custom made items are not returnable or refundable.
In very rare cases of the buyer being unhappy with their purchase.Please let us know your problem before leaving Negative or Neutral feedback as we prefer to solve the problem with you. We endeavor to please all of our customers and provide the best service that we are capable of,it would be much appreciate for your patience in course of we are evolving and improving our business.