Items will be shipped USPS first class within 1 business day of payment.
For international customers, please note that I cannot guarantee shipping times once the item is delivered to your country's custom's office. You are responsible for any associated custom's fees.
Payments are accepted by credit card directly through my Etsy shop and through Paypal. Please post your payment immediately. When using Paypal, please deposit to dalena @dalenawatson.com Please include your complete and exact shipping address.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not satisfied with the item, please contact me by email within 3 days of receipt to make arrangements for a return. Returns must be received within 7 days and be in original, unused condition. Shipping costs will not be refunded.
If you are interested in large or wholesale orders, please contact me. I am happy to work with you.