All items will normally be shipping from Hong Kong in 3 working days after payment is made unless special situation arises. Customers will be notified individually.
Regular airmail service of Hong Kong Post will be hired. I am not responsible for any lost mail. Strictest caution will be paid in handling mailing addresses. Customers can choose Registered Mail option for additional $3 per package which enables tracking of package.
Regular airmail from Hong Kong to Europe and North America will usually take 2-3 weeks. Exact shipping time varies by countries, depends on the efficiency of their local postal services. Situation will more uncontrollable during festive seasons. I appreciate customers' understanding.
I use Paypal only in this stage.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 2 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
This shop sells cross stitch designs, I cannot accept return of purchase. Buyers are welcome to contact me for any problems arise with purchase.