Items in stock will be shipped within 1-3 business days. Certain items are not available for international shipping.
The parcel will be shipped to your address provided to Etsy if no further information is notified.
The shipping fare is decided by "Calculated shipping" service provided by Etsy. The orders will be shipped via USPS, with options of updated services when checking out. Delays caused by postal services, security or customs checking will not be the shop’s responsibilities.
Return shipping is not included unless there's defect of craftsmanship involved.
International buyers are responsible for import duties and/or taxes. Any fee involved in customs charges and/or refusal to accept delivery should be afforded by buyers, including international shipment, both the original and the returned shipments, and handling.
Once the goods are shipped, payment cancellation will not be accepted.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Please inform me BEFORE you return the item. The product must be unused, remaining its original condition and packaging.
Buyers are responsible for the returning shipping cost unless the product is defective.
Don’t hesitate to contact me if you have any questions.
Please contact me before you consider leaving a neuter or negative feedback. I do value your opinions, and customer satisfaction is very important to me.
All content of photos, illustrations and texts is copyright by ByAdeline. All rights reserved.
All customer information is respected and will not be released to a third party for business purposes or other illegal use.