Items are shipped within 3 to 5 days after payment is verified and final with the exception of Quilts which require 7 days to prepare for shipping.
Quilts are an higher end item and are not shipped until Payment has completely cleared, Usually with 7 days. I am committed to providing great photos so you can make your purchase with confidence and joy. They are thoroughly inspected, photographed and carefully packaged with insurance to keep them protected during shipping. If there is special shipping needs please contact me regarding that.
We use USPS Flat Rate shipping for all our products with the exception of large quilts which are specially package for great care.
I do all I can to keep your shipping as low or reasonable as offered thru USPS.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All sales are final, however if you receive your order and it isn't what it should have been please contact me to see what we can work out. I want you to be happy with your product.
All costs related to returns will be the responsibility of buyer with the exception of our mistake of shipping wrong product. All returns need to be addressed within 7 days of receiving them to apply.
I care that you receive great customer service and if you have any questions please contact me. In the end I do what is right for my customers.