We ship within Five to ten business days of payment for pre made items. Renaissance/Medieval garb and Fae/Elf garb will be shipped in five to six weeks due to these items being custom made to the buyers specifications. Business days are Monday through Friday. We do not ship out of the United States. We use the US Postal Service for all of our shipping.
Elf N Faerie Accepts payments via PayPal and credit cards (Visa and MasterCard). We do not accept personal checks or money orders. Payments must be made at the time of purchase.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.