Your order is shipped no later than the "SHIP BY DATE" on your order receipt. If we need more time you will receive a notice through the ETSY system of the updated ship date.
Your product will be shipped via USPS after payment is cleared and your order is ready. My average ship time is 1 to 3 BUSINESS DAYS. I am closed weekends and all major holidays (though I do watch my messages in case you need something or have a question).
If you want to make a change to your order please contact me asap.
Everything under 16 oz ships 1st class mail. Everything above 16 oz ships priority mail depending on the situation. If additional shipping is needed we will contact you.
First Class Mail does not include insurance, but does include tracking. Priority Mail does include a limited amount of insurance and tracking. I'm not responsible if USPS looses a package that is uninsured. If you want to insure a package I will need to prepare a custom order for you. Please contact me BEFORE you place your order.
Convo me if you have any questions about shipping or charges BEFORE you place an order. There are no shipping refunds.
International Shipping is not available at this time.
Note: I cannot ship to an address different than that listed on the PayPal Ship to Transaction.
Payment is due at check out. Orders are processed after payments are cleared and shipped according to my shipping policies.
Once the order is placed we do not accept cancellations. Fabric is pulled and cut upon receipt of the order and shipped as soon as possible.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
If there is a problem with your order please let us know right away. In most cases we can correct any issues very quickly. Discrepancies need to be reported within 24 hours (one day) of the receipt of an item shipped. We do not accept returns or exchanges. In the event of a refund, you will be refunded the amount of your product less all shipping fees upon receipt / return of items. Buyer pays return shipping.
Custom Orders cannot be returned as they are usually purchased specifically for the Custom Order.
Fabric cannot usually be returned as it it cut to order and considered a custom order. Please order carefully and ask questions BEFORE you order.
Christmas items are not returnable as they are made to order and considered a custom order.
Postage is automatically figured by the system. We do not offer refunds for unused postage at this time. Custom Orders for over 1-1/2 yards can be requested at any time to adjust shipping rates.
If you are buying a lot of fabric (over 2 yards) you might consider a custom order. It is common that the system may figure more shipping than is needed for larger amounts of fabric and most likely the order needs to ship Priority Mail.