You MUST have an embroidery Machine to use this design. You must also be able to transfer the design from your computer to your embroidery Machine.
Please look for the download files button as soon as you have paid for the designs. You can also find them by clicking on "Your Account" at the very top right side on ETSY. Then select "Purchases & Reviews" from the drop down menu. Scroll down to the purchase you want to download and then on the right side of the page it should say "Download Files".
If you have any problems please let me know. I work hard to ensure there are no glitches in my designs, but if you find a glitch I will fix it promptly. I strive for 5-Star Reviews!!
Due to the digital nature of our products there are no refunds or exchanges.