Your item will be shipped to the address listed on etsy.
For pre-made beads, item will ship 1-3 days after payment confirmation.
For custom orders or special orders, shipping will usually be within 5-7 business days after payment confirmation, sometimes sooner depending upon the order.
Shipping includes insurance.
If you live outside of the US, I will be happy to give you a shipping quote.
see accepted payments above
If you need another form of payment, just let me know and I will do my best to work with you :)
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
If you are not 100% satisfied with your order, please let me know within 7 days of receiving your item. The unused item must be returned in the original package and condition that it was sent. Thank you, have a sunshiny day!