Your files will be available to download once payment is confirmed. Here's how.
I accept Etsy Gift Cards, Direct CheckOut, and PayPal. With PayPal, you don’t even need an account, just a credit card. If you are new to Etsy, here is a step by step guide to purchasing: http://www.etsy.com/help_guide_checkout.php
Since I ship within one to two business days, cancellations can be problematic. Please use email, or Convo my Shop as soon as you know you want to cancel. I'll let you know if the item has already shipped and we'll go from there. Something can usually be worked out.
Tax is included on all purchases. Cost of shipping is exactly what is stated on the Shipping Policy tab.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will make every reasonable effort to work with you to refund or replace items that arrive damaged. Please contact me as soon as possible.
Please note that old paper booklets often show wear and tear. Condition of these booklets will always be given, and any damage will be clearly stated. Please be aware that this is not the type of damage that warrants a refund, as such damage has been noted.
Customer is responsible for the cost of return shipping. There is no refund on any customs fees, duty taxes or tariffs.