All orders are double-checked by several staff members before shipping to ensure accuracy. We ship 5 days a week, Monday through Friday, excluding holidays. All shipping charges are based on weight and will be calculated as accurately as possible by the United States Postal Service or UPS. We can accommodate you if you prefer Express, Next Day, or 2 Day Shipping (additional charges will apply.) For customers outside the US, please consider Express Priority if you would like your package insured and tracked.
Any shipping charge overages greater than 1.00 will be refunded back to your Paypal account when we ship your order.
We currently accept all credit cards, as well as Paypal for all orders, and charge 6.25% sales tax for Massachusetts residents only.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We want you to be completely satisfied! Returns must be made within 14 days of purchase. Returned items must be in original packaging and in resellable condition (i.e., odor-free, no use of any kind.) We cannot refund shipping and handling charges, and a 15% restocking fee will apply to all returns.
Due to certain copyright laws, patterns, books and magazines can not be returned, no exceptions.
Custom orders are most welcome! Email Christine at firstname.lastname@example.org if you have any special requests. We have made hundreds of custom orders in our store in Seekonk, MA and we would be happy to help you, too!