I am a great believer in recycling and reusing, so, I will ship items from time to time in boxes that have been used before, this should not interfere with the quality of the product being shipped.
Every item will be shipped via USPS with tracking. if the shipping price is not quoted for your location please contact me and I can get an estimate for you. I will ship internationally but again contact me for an estimate.
Most items in this store are available to be shipped in 1-5 Days.
International orders, please allow at least 3-4 weeks and sometimes longer depending on your Countries' Customs policies.
Items ordered will be shipped to the address provided on the Etsy Receipt unless otherwise stated at the time of order.
Packages will be insured.
All taxes/duties for overseas customers are payable by the customer (please check with your home Countries' policies on this issue before ordering)
Payment is due at the time of purchase;
Payment is through Paypal, credit cards and Etsy Gift cards.
Returns & exchanges
ALL SALES ON VINTAGE/ANTIQUE ITEMS & CUSTOM ORDERS ARE FINAL - UNLESS FOR REASONS BELOW;
If you are unhappy with your purchase please contact me within 7 days of receiving your order & I will work with you to resolve any issues.
#### EXCEPTION ON THE NO REFUND POLICY; If your package arrives damaged or you feel you received an item that was not what you expected, please contact me within 7 days. (For damaged items, photo proof will be needed)
#### ADDITIONAL INFO ON REFUND POLICY; If you change your mind after the item has been shipped or received by you, you are welcome to return that item, in the good condition it was sent to you, at your own expense for a partial refund after a restocking fee of 20% is applied.
#### CANCELLATION POLICY; If you cancel your order within 24 hrs. from the time you place your order, you will receive a full refund, any time after that window you will receive a partial refund after a cancellation fee of 20% is applied.
I will definitely work with you to resolve any issues you may have, so please contact me.
#### PLEASE NOTE; I want to be fair and considerate but please know that anything that is custom made for you thru this shop can not be returned.
All items are created or stored in a smoke free, pet free environment.