All items will be crafted, carefully packaged and sent within 3-5 business days after payment is received!
Delivery is carried by air-mail from Kiev Ukraine. Each parcel is assigned a track number, which you will be able to track it. Please note, some local post services do not provide online tracking for international air mail parcels. These meet - USA, Canada, Australia and some others.
Shipping usually takes about 1-3 weeks. Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee exact arrival time. Here are approximate terms of shipping: - USA: 1,5 - 2,5 weeks - Canada: 2-3 weeks - Australia: 2-3 weeks (sometimes longer, depending on work of Australian custom) - Europe: 1-2 weeks - Rest of World: 2-3 weeks.
Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Payment is accepted only Paypal
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
The main thing for me - a positive impression of the buyer when receiving of the order. If you have a problem creatures, we will be able to solve it! Returns are available within 14 days after delivery. Refer to PM me for details. Please note, that there is non-refundable 15%. If you are a long time have not received the package, please contact me for help. Payment for return shipping or exchange is by the buyer.
Regular customers and wholesale customers - discounts!