I will post standard post from lreland. There is no tracking no. but l do get a receipt as proof of posting. Mail usually gets to the U S in 5 - 8 days,& to the U K in 4-5 days. If you would prefer to have your purchase sent registered mail, please Contact me here.
If you order a'custom-made' item, please be patient! The time it takes me to make will depend on availability of materials mainly, but if l have what you want on hand, l can be quite quick!
I accept credit cards, but my preferred method of payment is PayPal. I also accept Etsy gift cards. I am always happy to hear from you, so don't hesitate to contact me about ANYTHING
Returns & exchanges
If your package doesn't arrive, please contact me to discuss what to do next, my customers are extremely important to me, and l want you to be happy!
If you are unhappy in any way with your purchase, PLEASE Convo me, (before posting a negative review please!) I will do my best to deal with any problems, and to resolve them with you, either with a refund, or a replacement, or credit in the shop.
If you are unhappy with your purchase, you may return it within 30 days of purchase, and l will refund in full the price you paid for the item, plus postage you paid.... ( Please note : l can only refund through Paypal, - not credit card)
PLEASE NOTE - Customer pays for return postage. Please return in original condition/box, if applicable. Thank you for visiting BethshanConnemara, Warm wishes, Hilary
Some of you may be concerned about my using the wings of beetles and butterflies in my jewellery. The beautiful green beetle wings l use come from Thailand, where it is the custom to eat insects such as these beetles. The wings are a by-product of the food industry there, and the butterfly wings come from a sustainable source in England. From a man who has a Conservation butterfly farm, and collects these wings from butterflies that have died naturally. NONE ARE KILLED BEFORE THEIR TIME IS UP! Hope this helps anyone wondering ? Hilary