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Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
» RETURNS/EXCHANGES/CANCELLATIONS « Returns, exchanges, and cancellations are not accepted for pattern purchases. We gladly accept returns, exchanges, and cancellations on all other items. For returns/exchanges: - Contact us within: 14 days of delivery - Ship returns back to us within: 30 days of delivery For cancellations: - Request a cancellation within: 1 day of purchase
CONDITIONS OF RETURNS/EXCHANGES: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Unfortunately, any shipping charges or fees cannot be refunded.
THE FOLLOWING ITEMS CANNOT BE RETURNED: Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for: - Custom or personalized orders
» GIFTS « If you received an item as a gift and would like to make a return or exchange, please contact us. Refunds will be given in the form of a coupon code for store credit.
» QUESTIONS ABOUT YOUR ORDER? « Please contact us if you have any problems with your order.
We will only use your shipping and billing address, and contact information - To communicate with you about your order - To fulfill your order - For legal reasons (like paying taxes)
WHOLESALE: Forefolk Studio does offer wholesale to a limited amount of stores. If you are interested, please see our linesheet on Etsy Wholesale.