Most items leave my shop within 7-10 days upon receipt of your cleared payment.
SHIPPING CHARGES INCLUDE: - Cost of shipping - Insurance for domestic orders - NOTE:insurance on high dollar items may reguire an additional fee, please ask. - Handling - Packing Material
PACKAGING - All items come packaged in an attractive 100% recycled box. - Rings and necklaces will be placed inside a natural linen pouch. - Earrings are mounted on professionally designed earring cards.
ALL DOMESTIC SHIPPING - USPS Priority Mail (estimated delivery in 2 - 4 business days) - insurance for full item value - delivery confirmation
INTERNATIONAL SHIPPING Not avalible at this time. Thank you Will work on this in time. Thank you
DOMESTIC SHIPPING UPGRADES ARE AVAILABLE THRU USPS, FED EX, AND UPS. Please contact me for further information if an upgrade is desired.
Payment is accepted through paypal and is required upon checkout. If you need additional time for payment or have any questions, please contact me prior to purchase. Thank you, Howard
Returns & exchanges
Your satisfaction is very important to me! If any item does not meet your expectations please contact me within 3 days of receipt of your purchase. In nearly all cases, I am happy to exchange your piece or in some cases even refund your purchase minus shipping if it shipped back to me in it's original condition and unworn. Thank you, Howard
- Yes! Most all of my our items are made with recycled gold and sterling silver, my sterlium plus sterling silver is from Stuller and is refined.
CAN YOU USE MY GOLD OR SILVER TO CREATE A PIECE? - Depending on the project, sometimes I can do this. Currently, I am able I do use part of your gold or silver depending on what it is.I do use some of my own scrap to recast with newly refined metals, however plan sterling silver can not be cast with Sterlium Plus SS as it will not remain its tarnish resistant. I purchase my recycled or refined metal from Stuller. Thank you, Howard
WHEN CAN I EXPECT MY ORDER TO SHIP?
Most of my items are one of a kind. Necklaces and Earrings ship within one business day upon receipt of your cleared payment. Rings will ship within 5-7 business days if resizing is needed.
WHAT IS YOUR POLICY ON RESIZING RINGS? I offer one complementary ring sizing after you have received your ring. I know it is sometimes easier to run to your local jeweler rather than mail a ring back to me,. Many of my stones are cut by me and can't be replaced, so I highly recommend sending the ring to me for this service. I know what can and can't take the heat or pressures. If I mess up, I can replace them.