We ship Monday - Friday USPS. We ship both First Class and Priority depending on the size of your purchase and the amount charged. If you are needing a product overnight, please contact me and I will create a separate item to add the extra cost.
Out Island Essentials is not responsible for lost or damaged items from the Postal services. If you need delivery signature and or insurance, please ask to have it added to your order for an additional cost. If shipping and handling costs charged exceed $1.00 the balance will be refunded.
We do ship internationally, but all international shipping is done in USPS flat rate express boxes.
If shipping international, please beware of your customs policies and tariffs. Out Island Essentials is not responsible for paying your country duties & tariffs or any time delays in your customs office.
Out Island Essentials only accepts payment through Etsy, Etsy Gift Cards and Paypal. You may cancel your order anytime before it is shipped out. Once your order is shipped, you will be required to follow the return/refund policy.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If an item can be sold again, Out Island Essentials will refund the cost of your item minus the shipping already paid. Buyer will pay shipping to be returned to Out Island Essentials. Out Island Essentials will not refund any money until the item has been returned and has been inspected to make sure it is in 'sellable' condition.
Please be sure and ask questions concerning sizing, color , etc if it is not listed...before making your purchase.
Out Island Essentials is not responsible for lost or damaged items from the Postal services. If you need delivery signature and or insurance, please ask to have it added to your order for an additional cost.
Please notify me if you intend to return an item BEFORE you ship the item back.
On occasion, Out Island Essentials will do custom orders. We can accommodate custom orders on certain items: Embroidered Christmas Stockings Specific (your own quote) 'Word To Live By' quotes Specific Bible Verses (your choice) for Religious Clam Ornaments
Please feel free to contact us about wholesale orders.