I ship via USPS First Class Mail. Most items are made/shipped within a week of purchase. Custom orders may take longer to ship, but buyer will be notified of this up front. If you need an item rushed, please indicate your timeline when you purchase. If my workload & schedule allows, I can sometimes expedite the process.
Any expedited shipping costs or insurance will be at the buyer's expense, in addition to the posted shipping charges.
Listed shipping charges are for shipping within the United States, Canada & the UK. If placing any other international orders, please contact me prior to ordering for shipping charges.
I accept Paypal payment at time of purchase as well as Direct Payment through Etsy. These options seem to be the simplest way for me to operate my shop, allowing me to process orders quickly.
If a cancellation is necessary, please let me know ASAP since I try to process & ship orders as quickly as possible.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Custom items are non-refundable. Should an item need to be returned, a refund will be given for the cost of the item only, minus all Etsy & PayPal fees. Shipping costs will not be refunded. After 14 days, all sales are final.
I welcome custom orders. All of my items can be customized to your taste and I look forward to stretching my creativity!