All orders ship through Thailand Postal Service with tracking number and delivery confirmation(signed-on postal service) to your shipping address on ETSY.
Shipping cost are calculated based on the package weight and rates as set by Thailand Postal Service. Package under 2 kg. will ship by Small Packet, package over 2 kg. will ship by International Parcel. Economy mail or Express mail service(EMS) also available, please ask.
My items are in stock but please allow 1-3 business days to pack and ship your order after payment is received. Orders are shipped every business day (Monday - Friday excluding holidays)
Please note, shipping cost does not include any customs related fees, tax or VAT and please be aware of any restrictions for incoming items for your country before placing an order. Buyer responsible for all customs related fees, tax or VAT.
For more information about the import tax rate and restrictions item, please check with your local customs department.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Feel free to contact me if you have any questions or issues with your order before leaving feedback. I will do my best to make it right. Please contact me within 3 days of receiving item to inquire about item return or refund.
.:: Item lost or send with incorrectly listed ::. I will full refund or resend your order without shipping charge if your package lost or I send the package with incorrectly listed.
.:: Item return to seller ::. If your item return to me because 1. no addressee 2. incomplete address 3. unclaimed item 4. buyer refuse to receive the item 5. buyer did not pickup item from the post office in this case you will receive a refund in item price only(not include shipping cost).
.:: Returns and Exchanges policy ::. Please contact me within 3 days of receiving item to inquire about item exchange or returns. Please due to the nature of the product if you want to exchange or returns. *Buyer responsible for return shipping cost and customs duties that may be apply. **Buyer will receive a refund for an item price MINUS a customs duties that may be apply. Shipping cost is nonrefundable. ***Buyer will receive a refund after the item arrive to seller
Custom orders or wholesale orders are welcome. Feel free to contact me any time. I will reply you as soon as possible.