Your files will be available to download once payment is confirmed. Here's how.
Buyer must pay within 24hrs of purchase. No item will be shipped until payment is received.
Digital products may be canceled if product was not downloaded.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We ship orders every Monday and Thursday.
Exchanges will be given within 30 days of purchase for any items missing, broken, damaged. Photos as proof of such issues will be required.
Digital download products can only be cancelled if the product was not downloaded. If the item has been downloaded, I am sorry, we do not take returns on digital downloads already received.
COPYRIGHT - All pdf patterns and desgins are copyright protected and may not be redistributed, reproduced, sold, or shared in any way, shape or form without prior permission from LaBranche Designs, LLC (that's me!)
RE-SELLING MY DESIGNS - Digital patterns MAY NOT be resold in any form. This includes selling the digital file AND/OR selling a printed copy of the digital file. Patterns MAY NOT be offered for free in any forum, that includes but not limited to Pinterest, Etsy, Ebay etc. If you find my designs being redistributed by someone other than Spot Colors or LaBranche Designs, LLC, please let me know!
FINISHED DESIGNS - Finished items made from my patterns may not be sold without my permission. Please contact me to discuss. t
DIGITAL DOWNLOADS: - Digital download purchases will be instantly downloadable or you will receive an email from Etsy with a link to download.
Want a custom order? email us on etsy
Wholesale line sheets for cross stitch kits and note cards can be found on our website spotyourcolors.com or you can email us at firstname.lastname@example.org