If you are expecting a delivery make sure to let your carrier know not to leave it at your door or porch, as items can be stolen. Items are not insured once they are delivered. If you would like signature confirmation, please let me know at time of sale. The cost for signature confirmation will be an additional $3.
Please note that packing materials are "upcycled" whenever possible. If you are purchasing this as a gift to be delivered and would like a new shipping box, just add a note at time of checkout.
I accept ETSY checkout and PayPal.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you would like to make a return, just let me know within 3 days of delivery and I will advise you of the next step. Returns must be shipped within 7 days of delivery and in the original condition. Make sure to package it securely.
You will be refunded the price of the item, excluding shipping costs. However, if the item is not as described in the listing, a full refund will be issued including shipping.
If you suspect that your item might be damaged in the mail, open the package in the presence of your postal carrier. Especially if the box appears damaged. Photos of item damage and the package are required to file claims with the Post Office. Refunds will be given within 3 business days after photos and information on damage is received.
Please email me if there are any questions or concerns. My goal is for you to be completely satisfied with your purchase.
Layaway purchases must have a 25% down payment to hold item and remainder must be paid within 60 days.