All products will be shipped priority mail. Please contact me to set up overnight shipping at additional costs.
Once the payment is received the item will be shipped regular mail within 2 days. If you need something sooner contact me and we can add on priority or overnight . Taxes will be included on all items purchased. If payment is not received with in 72 hours. I will repost the item.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Of course if you are not happy the let me know within 14 days of receiving your product. and we will refund you. I want your experience with Picket Fence Designs to be a good one even if something is wrong.
If your product is damaged in shipping Notify me with in 2 days and I will replace the item at no additional cost. If the item is not received we will send another one with in 1 week of original item.
Custom orders are available please contact me for a price list.