All items are securely packaged in a non-smoking household. If there is likely to be any delay for whatever reason I will convo you. I ship Royal Mail First Class/standard airmail for items under £20/$30 and Royal Mail signed and tracked for items over that amount, within 3 days (usually sooner) of receiving payment. I can also upgrade shipping for any item, with extra charges paid by the buyer. Alll custom fees and taxes to be paid by the buyer.
I accept Paypal, credit and debit cards. Payment should be received within 5 days of purchase. Items can be gift wrapped if requested, with a personal message added.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I do my best to ensure that buyers are happy with their purchase, but am happy to provide a refund if the item is returned in its original condition within 14 days of receipt of the item. The buyer will pay for shipping.