All items ship from Canada. Postage in Canada is extraordinarily high, so I generally do not charge the full amount. For larger, breakable items I do have to charge more.
Items are shipped within two days of order. I do my best to communicate well with all customers. I try to send everything by airmail, but if the cost is simply too high, I am sometimes forced to send by surface (which is RARE).
In case of loss or damage, I do provide refunds for your purchases. I ask for a photograph of the damaged item, and once it is received I will send you a refund for the item on Paypal. However, customers will NOT be refunded for the shipping fees. I DO NOT OFFER REFUNDS TO THOSE WHO SIMPLY CHANGE THEIR MIND about a PURCHASE. I run my shop as fairly as possible, and descriptions and pictures are as accurate as possible. But these items are ANTIQUE and VINTAGE so moderate wear is to be expected.
For international buyers, you will have to cover expenses for duties and customs yourselves.
Generally, shipping times are as follows:
US/Canada: 5-8 business days East Asia: 8-12 business days Australia/New Zealand: 8-12 business days Europe: 8-12 business days Middle East/Africa: 14-16 business days
During high shipping seasons such as Christmas etc., shipping times may vary.
Shipping rates for locations outside of Canada and the US are very high from Canada. Prices indicated are for air mail. However, you do have the option of sending something by "surface" which will significantly lower your shipping costs. Simply send me a convo if that is something you would like to do. It will take longer, but probably lower your cost by about HALF.
Payment is by Paypal, git card, or credit card. Simply follow the directios upon checkout and select your payment method. I no longer accept payment by money order as I've had a couple bad experiences doing so.
If you would like to make an offer on more expensive items, feel free to do so by convo. I cannot guarantee that all offers will be accepted. If an offer is acceptable, I will change the listing and notify you.
I cannot provide refunds for a cancellation of purchase, as I ship within 2 days.
Returns & exchanges
I do my best to pack the items as safely and carefully as possible. Insurance for items is available upon request, but must be paid for by the buyer. If items arrive broken, please contact me within 1 week of receipt, along with a picture of the damage and your payment will be refunded. All refunds will be made through Paypal. Please allow for up to 4 weeks for delivery. Refunds are offered for loss and breakage only.
I do provide custom orders. Contact me if you have additional questions. If you are looking for a particular type of vintage or antique item, let me know and I will see if I can find it for you!