SHIPPING: All orders are shipped within 3 business days (M-F) of receiving the order. If an order is placed after 1pm PST, it won't be processed until the next day. If the day an order is to be shipped falls on a postal holiday, the order will be shipped the day before.
All items are wrapped in bakers twine and tied with a tag and placed in a cello bag. Ready to go if you are giving them as a gift.
Shipping Within the US: Etsy automatically calculates shipping for most of my listings- I do not. At checkout you choose how you want your package shipped. Expedited shipping is available at checkout.
USPS Priority Mail orders should arrive within 2-3 days from the day they are shipped. Your purchases will be sent to the Etsy address specified in your order. If you need to have the package sent somewhere else, please write the address in the "note to seller" box. I cannot be responsible for issues related to incorrect and/or undeliverable addresses, so please verify the correct shipping address before submitting your order.
International: Buyers are responsible for customs fees. Please contact me prior to your purchase if you have any questions and for the exact amount of shipping.
Payment: The Curated Set accepts Etsy direct deposit and PayPal. Payment is due within 48 hours of purchase.
Cancellations: Please contact me as soon as you know you want to cancel your order. Depending on where where I am in producing your order, cancelation is a possibility.
Returns & exchanges
REFUNDS: I want to make you happy!!! If you are not satisfied with your purchase just contact me and I'll do whatever I can to make it right. Please contact me first before leaving negative feedback.
If you wish to return or exchange an item please contact me within 3 days of receipt of your purchase with any problems or concerns that you have. Provided the item(s) are in the original packaging, tags attached, clean, unused, you may return them within 7 days and receive a refund, minus the original shipping charges. Return shipping is buyer's responsibility.
If the mistake was The Curated Set's fault, I will handle the cost of shipping both ways.
No refunds or exchanges for custom orders. All sales are final when noted as such in the listing. Please ask all questions prior to purchasing.
EXCHANGES No exchanges of personalized stationery unless the mistake was The Curated Set's fault.
For exchanges, return shipping back to The Curated Set for your new item is your responsibility.