Order will be packed carefully and shipped from Ukraine via Airmail . We will send your order to the Etsy address, or another adress that you will indicate.
Delivery takes about :
2-14 days to Europe 3-28 days to US & Canada: 10-60 days to Australia and New Zealand: 3-30 days to ahother countries
We accept PayPal only. You must to make payment within 1-5 days of purchase, otherwise the item purchasing will be canceled. If you don't have possibility to make payment within this time, please contact us and we will discuss the next steps.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
If you see something wrong with appearance (damaged during the shipping or some other problems), please, contact with me, before leaving feedback. I will always try to find best solutions for my customers.
I can refund the items in such cases: - The item has arrived broken (in this case damaged item photo needed)
Lost Packages: • Package is considered as lost if it doesn't come within 3 month from posting date and tracking info approves that. • I will fill in the claim about the lost on my own. The application is considered within a month!