I typically ship Priority Mail. I go the post office twice a week so you can expect to get your purchase within 3-7 days from the time of your payment. Great consideration and time is spent on packing so that all items arrive to you safely and intact. I ship only within the United States at this time.
Paypal is my preferred method of payment - please pay within 24 hours. Contact me if this payment method is not possible for you. Other payments arrangements can be made.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I put customer service above my policies. I am happy to return items but buyer pays return shipping and item must be returned without damage. Please consider your purchase carefully. I am happy to discuss any concerns you have.
Custom orders are always welcome. Mirrors, tables, large urns, chairs and garden accessories are just some of the mosaics I create with a wide variety of materials including ceramic tile, broken crockery, beads, glass, smalti, mirror, found objects, trinkets and millefiori. Feel free to contact me to discuss the possibilities.