Items will be sent 2nd class Royal mail. Proof of posting will be obtained. Any item that is larger than a small parcel will be sent via a courier. I do offer combined postage on multi purchases.
I prefer payment by pay-pal and this protects you as a buyer and me as the seller. I will accept cheques but items will not be sent until the cheques are cleared. Payment must be made within 24 hours of purchase. (if paying by cheque then please advise me. Payment from outside the UK MUST be by Pay-Pal
Returns & exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will accept returns if the item is damaged or you are unhappy with the item. On damaged goods I will refund the full price plus the cost of returning your item to me. If returning for any other reason then the buyer is responsible for the return postage. I will refund only the cost of the item. Please contact me before returning the item.
If you would like a card or gift not shown in my shop then please contact me and I will see what I can do. I will ship to other countries but please message me for a postage quote. Thank you