STAMPS: After the acceptance stamp is ready to dispatch usually in 7-14 working days. Some of stamps (outside UK orders) we may send stright from our manufacturer in Poland ( it's faster delivery way).
DIDITAL ITEMS All cliparts are instant downloads and will be available for download after receiving a payment. Most of my digital papers are too big for Etsy instant download, so they will be sent as a download link in a convo after purchase. You should receive your file(s) within 24 hours. If something is not right, if you are not satisfied or if your purchased file did not arrive, please contact me! I'm sure we will find a good solution.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
DIGITAL FILES: FREE - PERSONAL USE LICENSE: You can use my art for your personal projects - wedding invitations, birthday invitations, stationery, embellishing your site or blog, making tangible things or digital projects for yourself.
FREE - SMALL BUSINESS LICENSE: You can use my art for your business logo, stationery, website, blog, banner and such things that are creating your brand .
YOU CAN also use my art in your commercial projects, such as: ~callendars ~greeting cards ~posters ~invitations and all wedding products ~jewelry ~all kinds of stationery ~custom projects for your customers, if your production is not exceeding 500 copies (when you sell your items as tangibles)
You MAY NOT: ~ reselling my art as your own ~ share an image in it’s original format with anyone. ~ using my designs to create a new clip art, digital collage sheet or other similar scrapbooking products ~ make any of the graphics into images into other digital graphic sets or packs (this includes, but is not limited to, clipart and brush sets) and redistribute them. ~ use my images (in part or in whole) on print/manufacture-on-demand websites (such as Zazzle, Spoonflower, etc) unless the resulting item will be solely for personal use. ~ use my images in the production of temporary tattoos. ~ use my images in LARGE commercial projects without permission (i.e. for items that will be produced in quantities above five thousand).