Due to the electronic nature of the product refunds are not offered.
Please note that I am not responsible for the quality of the design if you resize it, convert it, or edit it in any way.
I use this so often for the boys. It looks great!
May 24, 2018 by Cela Honey
Sep 22, 2017 by Hannah McMahon
Your files will be available to download once payment is confirmed. Here's how.
Direct payment through etsy or paypal is required.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Digital files may not be shared or resold in digital form. You may produce and sell up to 30 physical items using our digital files. If you plan to produce more than 30 items using a digital files please contact us to purchase a large commercial license.
All of my items are custom hand made specifically for you once your order is placed. I am happy to submit a full or partial refund to correct errors on my part If a mistake was made by me. If you find issue with your item that you believe is my fault and would like to return it please contact me within 5 days of receiving your item. I will not accept returns if you do not contact within 7 days after your item arrives. I do not accept returns unless there was a mistake on my part. If a return is accepted items must be returned in new unused, undamaged condition within 2 weeks of delivery.
Please measure and review size charts and ask questions about fit prior to purchase. I will not accept returns for items that do not fit if I have clearly and accurately informed you of measurements prior to your purchase.
Please be very specific in regards to initials. Generally the last name is centered. Example: Jane Marie Smith would be jSm Please provide the full name of the person receiving the monogram to eliminate any chance of monogram mistake.