Large Mat The brush-like mat enables smooth punching with little resistance, and allows the fibers to meshed with the base fabric. The mat bristle length provides the ideal hardness and density for felting. Measures: 3 1/4" x 5".
Packages will usually ship within 3 business days after receiving cleared payment &/or final approval of custom order.
By default, shipping address from the buyer's Etsy account will be used. If you want the product to be shipped to another address, please notify me before/when you make the purchase. Changes cannot be made after 2 hours of payment.
All duties and customs charges are the responsibility of the buyer.
All packages are sent through USPS First-Class Mail® Parcel (unless other requests).
Please allow an estimated 4-10 business days for regular shipping transit to most locations.
***Any postal system delays that are beyond my control, i.e. strike & misplacement in transit, can happen. Thus, it may be wise to consider upgrading your shipping method through FedEx Ground. If an upgrade or change of shipping carrier is requested, please confirm with me prior purchase to determine the shipping cost***
USPS Tracking™ & Registered Mail™ services are available for a fee. Please consult if needed. For details, please visit www.usps.com
South Carolina state tax of 6% will be charged for all SC buyers.
Returns & exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All sales final unless the product is damage.
We won't expect to encounter any problem. But if the product is damaged upon arrival of the parcel (i.e. small felted pieces are felling apart & are not intentionally ripped off or damaged by strong tugs), please contact FELTasticFashion at gmail.com ASAP! Please provide detailed descriptions of the damage and/or e-mail with photo attachments as reference.
If it's our fault sending out an malfunction item, we will try to fix it as soon as the buyer ship the damaged product back OR we can offer an exchange if we have another one in stock OR we will refund the price of the item only, original shipping expense will be deducted from refund total. Due to our fault, we would not charge for shipping for the repaired/replaced product. However, the buyer is still responsible for return shipping costs. We would not provide a return shipping label.
If the product is stolen in transit, all products shipping to U.S. & International are covered with the $5000 liability coverage offered by USPS First-Class Mail® Parcel. Unfortunately, the lost is out of our control and refund of the product is unavailable.
FOR CUSTOM ORDERS:
Our fiber artist is also just a human & all felted creations are made by hands. In fact, isn't it wonderful that the products and services you received are unique? Please allow for slight variances from what is shown in the made-to-order photos.
Please allow 10-15 days for completion (unless otherwise discussed) from the date we receive cleared payment as well as agreement relating to the custom order.
Once the product is competed, photos of the finished product will send out for the buyer's approval.
Packages will usually ship within 2 business days after receiving cleared payment &/or final approval of custom order.
For more information, don't hesitate to contact FELTasticFashion at gmail.com