I ship all orders by Italian Postal Service. I process orders quickly and carefully. If I am away I will post an update in the shop's announcement about expected delays in shipping. All orders are shipped by priority mail If you need a traceable shipping please contact me for a quote
I'm not responsible for packages once they've left the country, for delays or if they've lost. If you are interested in adding insurance to your package please leave me a note in your "Message to Buyer" section. The buyer is responsible for any possible customs fees and taxes. Thank you
INTERNATIONAL ORDERS At the moment I ship to Italy and European Union. Please note that delivery takes approximately 5-7 working days for Europe and 3-4 business days for Italy.
I accept payment by PayPal or credit card
You do not need a PayPal account to pay with a credit card: simply click next to the PayPal and credit card symbols during checkout. You will be given the option to pay by credit card without a PayPal account. Payment is expected upon order. Your order will not be shipped until I receive payment. If I do not receive a payment within 3 days after your order is received I will attempt to contact you. If no payment is received within 5 days, I will cancel your order and re-list the item.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you don't like your purchase please return it unused and in its original condition and packaging for a full refund of the purchase price. Shipping cost will not refund. Thank you!