I ONLY ship to the Etsy address specified on your receipt unless otherwise requested. Please be sure it is accurate.
Estimated shipping times are as follows:
Europe: 15- 39calendar days US & Canada: 25-39 calendar days Australia and New Zealand: 14-90 calendar days Rest of the World: 10-60 calendar days
Sometimes international items take longer than usually. On any package that is taking longer than normal I will conduct an inquiry and try to find out what is the hold up. The buyer is responsible for any customs duties or fees that may apply.
Your satisfaction is my number 1 priority. Payment must be made within 3 working days. If payment is not received in that time frame, the transaction will be canceled. If for some reason you can't pay within 3 days, please convo me. I accept payment only via PayPal. It is the safest form of payment. Please contact PayPal or Etsy if there are any problems submitting your payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Returns hurt small business. If you are unsure about the item please ask me any questions. I package my items very carefully but if they arrive damaged or broken please contact me for a refund of the purchase price. Please contact me immediately if you wish to return an item (up to 5 days after receiving the package). The item in question should be returned to me in the same shape/condition as you received it. As soon as I receive it I will refund only the item price (excluding shipping). Thanks! Please do not leave negative feedback without first contacting me. Chances are things can be resolved before that. Thanks!